terms
I. Detailed Data Collection Explanation
1. Specifics of Technical Data Collection: To ensure you receive the highest quality Virtual Private Network (VPN) service, we meticulously collect key technical information. This includes, but is not limited to, your IP address, the model of your device, and the specific version of your operating system. With this data, we can perform important service optimizations to enhance stability and performance.

2. Explanation of the Use of Cookies and Other Tracking Technologies: We collect necessary data through Cookies and other forms of technology to not only provide a more personalized user experience but also to improve our services. Detailed terms and usage can be found in our Cookie Policy.

3. Detailed Description of Automated Data Collection Methods: We use automated technologies (such as server log files) to collect technical data from users. These processes help us monitor service usage efficiently, identifying and solving problems to continuously improve service quality.

4. Clear Introduction to Third-Party Data Sources: Only with your explicit consent do we obtain supplementary information from third-party channels, to provide more customized service options and improve user experience.

5. Clarification of Collection Purposes and Legal Basis: Our data collection is based on clear user consent and fully complies with relevant legal and regulatory requirements. The goal of collecting this information is to continuously optimize and improve our services, ensuring user satisfaction.

6. Detailed Policy on Protecting Minors' Privacy: Our VPN service prohibits use by children under the age of 13. We are committed to protecting the privacy and safety of minors and will not knowingly collect their personal information without guardian consent.

II. Optimizing Experience with Collected Data
By analyzing and processing the collected data, we can provide a higher quality service experience, personalized content recommendations, and effectively improve the overall quality of the service while safeguarding user privacy.

III. Deepening Data Retention Policy
3.1 Definition of Data Retention Time: We retain user data for the necessary duration according to legal requirements and business needs.

3.2 Policy Explanation for User Account Deletion: Users have the right to request the deletion of their account and related data. However, to fulfill specific legal obligations, we may need to retain some data.

3.3 Data Backup and Security Measures: We employ advanced data backup policies and security measures, including but not limited to regular data backups, to prevent data loss and ensure the privacy of all user information is fully protected.

IV. Data Security Practices
4.1 Data Protection Measures Taken: We have implemented multi-level data protection strategies, covering data encryption, access control, etc., to ensure users' personal information is protected from unauthorized access and leaks.

4.2 Immediate Action in Case of Data Breach: In the unfortunate event of a data breach, we will immediately initiate an investigation and implement necessary control measures while ensuring transparent and timely communication with users and authorities.

4.3 Maintaining Privacy in Third-Party Cooperation: We carefully select partners to ensure they strictly adhere to our privacy protection policies, thus safeguarding users' data security and privacy rights.

V. Strengthening User Rights Protection
5.1 Right to Correct Information: Users have the right to correct their personal data at any time to ensure its accuracy and completeness.

5.2 Right to Object to Data Processing: Users can object to specific data processing activities based on legitimate interests to protect their rights from infringement.

Contact
Contact us on zhengyun.chen@hkflashup.com